Effective Date: 9/26/2026
Digital Products
Delivered instantly via email/download link after purchase. If you don't receive it within 15 minutes, check spam or contact [support email].
POD Merchandise
- Production time: 3-5 business days — merch is made to order by our fulfillment partner, [Printify]
- Shipping time: 7-14 businessdays within the US.
- Shipping cost: calculated at checkout based on weight/destination
- Order tracking: a tracking link is emailed once your order ships
We are not responsible for delays due to customs, weather, or carrier issues. Lost packages should be reported to thehiddenfairytale@gmail.com within 7 days of the expected delivery date.